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Privacy Policy

Last updated: 11 May 2026

RiseOn is committed to protecting your privacy and handling personal data responsibly in line with applicable data protection laws.

1. Introduction

RiseOn ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you access our website, platforms, and related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Policy.

2. Information We Collect

(a) Information You Provide Directly

  • Identification and contact details (name, email, phone number)
  • Account details (username, password)
  • Billing and subscription information (processed securely by third-party payment providers)
  • Communications and support messages (emails, chat logs, survey responses)

We do not collect sensitive financial information such as broker passwords or funding details.

(b) Information Collected Automatically

  • Technical data (IP address, browser type, device information, operating system)
  • Usage data (pages visited, actions taken, time stamps)
  • Log data and diagnostic information
  • Cookies and similar technologies (see our Cookie Policy)

(c) Information From Third Parties

  • Your broker, strictly for service delivery and integration (e.g., connection status, trade copier metadata)
  • Analytics partners, for aggregated usage data
  • Third-party platforms, where you interact with RiseOn

RiseOn does not receive or access client funds, KYC documentation, or broker account passwords.

3. How We Use Your Information

We use your personal data to:

  • Provide and maintain our Services (including signal delivery and platform functionality)
  • Process subscriptions and payments securely
  • Communicate service updates, notifications, and support responses
  • Improve platform performance, user experience, and security
  • Detect and prevent misuse, system abuse, or suspicious activity
  • Comply with legal obligations and cooperate with regulated partners where necessary

We do not use your data for automated decision-making with significant legal effects.

4. Sharing Your Information

We may share your personal data with:

  • Service providers (hosting, IT security, analytics, payment processors)
  • Regulated broker partners to coordinate support and ensure integration (if applicable)
  • Professional advisers (legal, compliance, auditing)
  • Law enforcement or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

All third-party access is strictly limited and subject to contractual and confidentiality obligations.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Deliver the Services
  • Meet legal, accounting, and tax requirements
  • Resolve disputes
  • Enforce agreements

Data that is no longer required is securely deleted or anonymized.

6. International Data Transfers

Your data may be processed on servers located in the UK or EEA.

If processing occurs outside your home country, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, in accordance with GDPR requirements.

7. Security

We implement technical, organisational, and physical measures to protect your personal data, including:

  • Encrypted data storage and secure transmission
  • Restricted access based on role and necessity
  • Continuous monitoring and regular security reviews
  • Controlled access to systems and administrative panels

No system is completely secure, but we take all reasonable steps to safeguard your information.

8. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access the data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent where processing is based on consent
  • Object to certain processing activities
  • Request restriction of processing
  • Receive a copy of your data (data portability)

To exercise any of these rights, contact us at:

We respond to all valid requests within the legally required timeframe.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect or process data from minors.

If you believe a minor has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in technology, laws, or our Services.

Any updates will be posted on this page with an updated "Last updated" date.

We encourage you to review this Policy regularly.

11. Contact Us

If you have questions, concerns, or data rights requests, please contact: